Skip to content Welcome to Jentayu Tea! These Terms & Conditions outline the rules and regulations for using our website and purchasing our products. By accessing us.jentayutea.com and making a purchase, you agree to comply with these terms.
1. General
- By using our website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.
- We reserve the right to update or modify these terms at any time without prior notice.
2. Product Information
- Jentayu Tea products are made from natural ingredients and are crafted to support wellness. We strive to provide accurate descriptions, but actual results may vary from person to person.
- Product images on our website are for illustration purposes only. Actual product packaging or appearance may differ slightly due to sourcing or production updates.
3. Orders & Payments
- All orders are subject to product availability and confirmation of payment.
- We accept the payment methods displayed on our website.
- Prices are subject to change at any time without prior notice.
4. Shipping & Delivery
- Orders are processed within the timeframes stated in our Shipping Policy.
- Delivery times may vary depending on location and courier performance.
- We are not responsible for delays caused by third-party logistics providers or factors beyond our control.
5. Refund & Returns
- Please refer to our Refund & Returns Policy for detailed terms regarding returns, exchanges, and refunds.
6. Limitation of Liability
- Jentayu Tea shall not be held liable for any direct, indirect, or consequential damages resulting from the use or inability to use our products.
- Always follow the preparation and usage instructions provided on the packaging.
7. Intellectual Property
- All content on us.jentayutea.com, including text, images, logos, and product information, is the property of Jentayu Tea and is protected by applicable copyright laws.
- Content may not be copied, reproduced, or used without prior written permission.
8. Governing Law
- These Terms & Conditions are governed by the laws of Malaysia.
- Any disputes arising will be resolved in the appropriate Malaysian courts.
By continuing to use our website and purchasing our products, you confirm that you have read, understood, and agreed to these Terms & Conditions.
Contact Us
For any inquiries, please reach us at:
📱 WhatsApp: +60 11 1796 7785
📧 Email: support@us.jentayutea.com
🌐 Website: https://us.jentayutea.com
